We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. Outside of the normal internet banking log-in process, Hang Seng Bank will never contact you and ask you to validate personal information such as customer ID, password, or account numbers. 恒生銀行 Hang Seng Bank. I do solicit for you assistance in effecting this transaction.I intend to give 30% of the total funds as compensation for your assistance. 2998-9188. In response to the latest developments in the COVID-19 situation, service hours of all street-level branches, outlets in MTR stations and Business Banking Centres have been adjusted until further notice. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. Also, the open of e-banking service for both sides is a must. 3. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. Causeway Bay, Hong Kong Island. Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Credit Card 24-hour Customer Service Hotline. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard ®. Employers / Post Job. You can also call our Hang Seng Customer Service Hotline at 2998 6899 to arrange it. Indeed logo. Hang Seng Voice ID Enrolment (24 hours): Automated Enrolment Hotline. Graphic Designer - Global Functions. 2998-6698. 24-hour Credit Card Customer Service Hotline. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. If you receive such a request, please notify us immediately on Customer Service Hotline 8008 … - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. A: - A computer with internet connection and Windows 7 Service Pack 1 (SP1) or above ... your Internet Service Provider (ISP). If you are still experiencing slow transmission, you may call our Customer Service Representatives for assistance. For Prestige Banking customers please call 2998-9188. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your case and will endeavour to reply to you within 30 days. Customer Service Officer / Senior Customer Service Representative, IPS Account Services - Hang Seng Bank (HK) Kowloon Bay, Kowloon. Please enter your Username. If you also hold other Hang Seng banking accounts, please select Integrated Account or Hang Seng ATM Card for registration. We will try to respond before the close of business on the next business day upon receipt of your opinion or complaint. 1 day ago. The Bank will submit your Market Order to the market (i.e. Hang Seng Launches New Business Banking Remote Account Opening Service / 2 To provide a better remote account opening experience to commercial customers, Hang Seng has set up a dedicated team and a service hotline (2198 8000) to assist with account opening applications and answer customer … 3.7. Investment fund, Monthly Investment Plan for Funds and Stocks and Certificates of Deposit services (24 hours): Prestige Banking customers. Preferred Banking customers. - Hang Seng Visa Infinite Card. 2836 0838. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. Monday – Sunday, 24-hour service. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. 4001 20 9188. You can then visit one of our branches or return the completed request form with a copy of your ID document by mail to apply for a new Security Device and reset the daily transfer limit. Security Notice for Hang Seng Customers. Personal Information Collection Statement, Hang Seng Bank (China) Limited Head Office and Branches, Branch/ MTR Station Offices/ Automated Banking Centres/ ATM Addresses. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. - Hang Seng Platinum Card. 4001 20 8282. Credit Card 24-hour Customer Service Hotline. Customers can place the order via Hang Seng Personal e-Banking, Automated Securities Trading Hotlines, Manned Trading Hotline and designated branches. I wish to make a transfer involving a huge amount of money worth $19, 500, 000.00. Toll-free Enquiry Hotlines allows you to contact us for free even staying on the Mainland. 2822-8228. Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or damaged device. Create your profile. Please contact relevant service supplier for details. Hang Seng Credit Card Customer Service Hotlines. Existing Hang Seng Customer? For details, please click here . There is the sum of $19, 500, 000.00 in my bank “Hang Seng Bank”, Hong kong. We use cookies to give you the best possible experience on our website. - Hang Seng Visa Infinite Card. 24-hour Report Lost Card Hotline. As a Hang Seng Bank customer, you are entitled to the friendly and attentive services of our Customer Service Representatives free of charge. For more details, please read our Online Terms & Conditions, Privacy Policy, Cookies Policy and Personal Information Collection Statement. What do I need to use your Hang Seng e-Banking service? Simply visit any branch or sub-branch to apply for our manned phone banking services. - Hang Seng Visa Infinite Card. By continuing to browse this site, you give consent for cookies to be used. Business Banking Division, Customer Relations, Head Office, 83 Des Voeux Road Central, Hong Kong. 24-hour Report Lost Card Hotline. - The Hong Kong Jockey Club Membership Card / The Racing Club Membership Card. - Hang Seng Platinum Card. As a convenient alternative to visiting Hang Seng service points, customers can use one of the Bank’s other service channels, such as e-Banking, mobile banking or … Hang Seng Bank Limited assumes no responsibilities for such service. Average salaries for Hang Seng Bank Customer Service Representative: [salary]. Account / Policy / Card No. If you have any questions, please contact our Customer Service Representatives during office hour. 2 days ago. These hotlines are applicable to enquiries on general personal service only but not applicable to enquiries/transactions of investment related matters. All your opinions and complaints will be reflected to the management. How is "Market Order" being executed? If you were placing an instruction before the service outage, please check your transaction history and/or pending instructions once website service has resumed to verify the status of your instruction. (LOG_0001) 123 Hang Seng Bank jobs available on Indeed.com, updated hourly. Dedicated banking service experience exclusively for Signature customers including Signature Centre and designated Signature counters at selected branches. In case we need more time to look into the matter, we will advise you of the contact details of the person following up on your … Hang Seng Investment Management Limited: Mailing Address : 9/F, 83 Des Voeux Road Central, Hong Kong: Email : hsim@hangseng.com: Enquiry Hotline : (852) 2198 5890: Fax No. For any claims, disputes and complaints regarding such service and information, customer should refer directly to service providers. Recently, fraudsters claiming to work for Hang Seng Bank have contacted customers, seeking personal information and deposits for loan applications, investments or other banking products. 24-hour Business Partner Direct - Mainland (Toll-free) allows you to contact us for free even when staying in Mainland China. 4001 20 9188. Find jobs Company Reviews Find salaries. Each 'returned' or unsuccessful e-Alert sent by Hang Seng Bank will count towards your e-Alert usage. (if applicable) Service Type* (Please select) Private Banking Service. 2836 0838. Business Banking Division, Customer Relations. Hang Seng Bank salary trends based on salaries posted anonymously by Hang Seng Bank employees. : (852) 3409 1921 Cheque and Document Collections Network Counter Pay-In Service Bill Payment Collections Autocollect Dividend Payment Service Express Macau Cheque Deposit Service. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Culture. For details, please click. Hang Seng Credit Card Customer Service Hotlines. You can also enquire inward remittance transaction via Hang Seng Business e-Banking or Hang Seng HSBCnet. 24-hour Credit Card Customer Service Hotline. Corporate/ Commercial Banking Services Others. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard ®. - Hang Seng Visa Infinite Card. Hang Seng is committed to service excellence. Customer agrees to be bound by the terms and conditions for the service provided by service providers which may be amended from time to time. Sign in. Customer Service Representative reviews from 恒生銀行 Hang Seng Bank employees about Management If the Deposit is withdrawn before maturity, the Customer will also have to bear the costs involved. 4. Personal Banking Service. Please note that Hang Seng Bank Limited (the "Bank") assumes no responsibilities for charges by any phone/telecommunications service providers, as well as all claims, disputes and complaints in relation thereto. Credit Card account is applicable to customers who only hold Hang Seng Credit Card. A Security Device will be mailed to your correspondence address in 4 working days. This hotline is applicable to general enquiries on commercial banking services only, but not enquiries/transactions of investment related matters. As the Deposit and its earnings will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, the Customer will bear the potential losses due to depreciation. L18, Hang Seng 113, 113 Argyle Street, Mongkok, Hong Kong. Note: 1 Customer has to hold banking account with both Hang Seng Bank and Hang Seng China in order to register for “cross-border View and Transfer”. Hang Seng Bank offers two methods to request audit confirmations: ... Confirmation.com Customer Service HK Hotline: +852 3462 7878. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. 2822-0228. We use cookies to give you the best possible experience on our website. Yes No. Skip to main content. Learn about 恒生銀行 Hang Seng Bank culture, salaries, benefits, work-life balance, management, job security, and more. You can reset the Phone Banking PIN at our ATM. By continuing to browse this site, you give consent for cookies to be used. - Hang Seng Prestige World Mastercard / Hang Seng World Mastercard. PayMe Assistant Sales Manager - Commercial Banking. Hang Seng is committed to service excellence. Please call our Customer Service Hotline at 2822 0228 to deactivate the lost or broken device and apply for the new Security Device which will be mailed to your correspondence address. The toll-free hotlines can be accessed from mobile lines, fixed telephone lines, payphones and call cards and are free of IDD charge. Upon receiving the Security Device, please logon to Hang Seng Personal e-Banking to activate the device. Our Customer Service Representatives at (852) 2198 8000 will be happy to assist if you have forgotten your Username. 2 Remittance fee charged by the Bank would be waived for Prestige Banking customers, debited correspondent bank charge (if applicable) would be refunded on the same day. Q: I have a Hang Seng MasterCard Supplementary Card. If in any doubt, please contact our Customer Service Hotline (852) 2822 0228 or learn more about Bogus calls, SMS and phishing emails online. The toll-free hotline can be accessed from mobile lines, fixed telephone lines, payphones and call cards. Service Hours 2 of Hang Seng (China) 24-hour Call Centre. 63 reviews. 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