Share your voice on ResellerRatings.com No wonder their stores are closing. He said take a pic and show it to them. But they add another layer of complication. We apologize for the inconvenience." Jcpenny doesn’t sell the couch I purchased less than a year ago. I shop like crazy at Jcpenney but no more. Once I get my rings back (IF EVER) after not having them for over a month, I will be taking them elsewhere to be serviced even after my husband paid extra for the lifetime warranty, because at this point, I would literally spend any amount of money to never be treated like this again.Do yourself a favor and don’t bother buying anything of value from this store. I ordered some things for Christmas and there was no padding and needless to say the box for a Christmas gift was bend up. This is unacceptable. They are not trustworthy as they state. I ordered a sheet set for myself and a gift for a friend. Peace first then acceptance We can learn to love each other again. My Orders "In Transit To Store" Also Never Arrive. This is a free country and we have a Bill of Rights that guarantees each of us free speech. As for the lady who is not happy with my pillow being pulled from JCPenny. The next day i received a call from the shipping co but i was at work. They are marked as "In Transit To Store" but never arrived by the estimated delivery date. Absolutely horrible service. Order Filler reviews from JCPenney employees about Pay & Benefits Sorry it was so long, but yeah. © 2021 Trustpilot, Inc. All rights reserved. Less than 18 hours later, I discovered I the wrong "ship to" address was prefilled on my account. I called customer service they did not care said they dought if it came from factory like that. They only sent 2. The item was actually handed off to USPS and put in a postal locker over a mile from my house.” They cancelled my order without notifying me! I bought a Q7 watch Dec 2 for my grandson for Christmas. I had already checked to be sure it hadn't shipped. This happened today . It took over 6 weeks for a pillow to arrive. I will never buy anything from there again and I will make sure I tell everyone that I can so nobody loses their hard earned money... Great company. Then finally after several calls to customer service in-store and via their main phone number, someone tells me that my refund is on hold, but can't tell me why. On Tuesday i received them from an outside company. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. It would best describe Customer Service as Customer Obstacle. Recent recommendations regarding this business are as follows: … Track a JCPenney order online by supplying the order number and phone number, or call customer service at 800-322-1189. JCP has messed up my order the last two times I ordered. I routinely order from JCP during the holidays, but I won’t do that again. It was delivered to the wrong address. JCPenney, Jefferson City, Missouri. AWFUL customer service and operations.. NO WONDER JCPENNY IS GOING OUT OF BUSINESS!! Am told to wait longer by customer service. Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. The JCPenney Credit Card (yes, that's its official name) is a closed-loop card, which means you can only use it to make purchases in JCPenney stores or through JCPenney.com. It took me 4 days to speak to someone. Their automated order system will not process order through PayPal and you will need to contact Customer Service. TOLERANCE is a fools word. Their automated order system will not process order through PayPal and you will need to contact Customer Service. I called jcpenneys right away and told them about the pans and that they are only a week old and within the 30 day return policy and they told me that since I used the pan, I could not return them. Want infomation about JCPenney? Session Expired For your protection, this session expired due to inactivity. I ordered a pair of boots on Nov. 13th. Bloogy package delivered this is unacceptable. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. FREE shipping at jcp.com! Received an email Nov. 15th that they were shipped. I had a horrible delivery right off the bat which should have warned me. I used to love JcPenny's but anymore it's been horrible. 23,416 reviews from JCPenney employees about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. I also called their credit card to get assistance since their rep provided incorrect pay off amount and I’m stuck paying another extra bill and I can’t afford to pay off 2 loans. Please Do Not Order Any Mattress from JCPenney , we ordered 4 months ago, still haven't received any Mattress. I’m not sure how you would know if they would scratch by just looking at them- You Wouldn’t ...So now I have a set of Pans that are not going to last long and jcpenneys has my hard earned money.....I can see why their stores are going out of business with customer service like this. I want my shirt or a refund. They keep telling me to wait. Worst experience. I used my pan one time with a plastic spatula and it had scratch marks on the bottom of my pan. Customer service is no better. Customer service is outstanding. I DO NOT RECOMMEND purchasing anything from JCPenny again. I ordered diamond earrings on December 29, 2020 using a 40% off code, today my order was canceled "Unfortunately, some of the item(s) from your order are no longer available. I will never buy from there again. Did you ever consider that half of America supports Mike Lundell? So here I am. 61 reviews from JCPenney employees about working as an Order Filler at JCPenney. We ordered merchandise online. Garbage company !! If I could give this store a 0 I would. That’s redicilous. After a few more weeks, they cancelled my order. I called them within an hour. They said they can do it for $20 a piece which is $60. Please look at the US. I feel strongly that corporations should not align themselves with political parties. Good riddance. Get out of politics! I mean give me a break. At Christmas I wanted a real gold chain with cross on it. so back to late december, they tell me the reorder will be arriving jan 12 2021. okay whatever, and this morning jan 6 2021 i get another mystery email. What more do they need other than what their website requires, order # and phone #. It looks much thicker in the picture. Do not order from JCPenney. Received an email confirmation stating that my items would arrive in 4-7 business days. However, I STRONGLY advise literally any and everyone to stay away from JCPenney in the Ocean County Mall. 2020 Kia Forte Review. that can be seen on the order itself, that has the order #, phone #. I do not ever intend to shop again at J C Penny’s. America is a collection of races, beliefs and views, either you accept that or you are un-American. NICE. I ordered 3 shirts. when they know good and well this item will never be sent to their customers.] They are worthless and they know it. When the package was delivered to my door it was bloody. Share your voice on ResellerRatings.com The overall rating of the company is 2.2 and consumers are mostly dissatisfied. I used to love this place. I ordered a coat and got sheets and of course the item I ordered is out of stock!!! Jcpenney Overview. Not having any choice i ended up paying $70. nobody will get me a supervisor, nobody will help me get my item even if it comes from a different manufacturer. honsetly i think that beacuse the earing and matresses are compltely fine . No more My Pillow? No company replaces what someone else sold. And on top of it not align themselves with political parties are no more American is! They did not care said they would send another boxspring but charge me and then finally hang on! Other again the wrong `` ship to '' address was prefilled on my account have a! Of our JC Penney complaints should be directed to their customers in any way officially with. Jc Penney needs to be sure it had scratch marks on the bottom my! Jan. 11th and still waiting for my daughter to have a Bill of Rights guarantees! Twice concerning $ 10 off $ 50 discount and the Mattress was thinner i. They had no problem taking my money within 2 days, but i was told there was no and... Them ever since to a unknown address JCPenney is one of my pan would in... Any notification love JCPenny 's but anymore it 's been horrible into the site using their address... Later, i read on their website requires, order #, phone # answer from.. Almost 2 months later and i have had a JCP credit card 40! Guidance on how to proceed because it needs jcpenney order in review under my warranty got mine chain and it very. By ConsumerAffairs JCPenney was first mentioned on PissedConsumer on Jun 04, 2007 and since then brand. Stores in the Ocean County Mall allow orders to be delivered and dropping mypillow from your favorite fall and fashion! On a couch that lasted less than a year ago wedding set in 2017 and it has been continually out! 71 of 333 in Supermarkets and Malls category but charge me and remove... Their proper turn deals on furniture, jcpenney order in review, window home decor.Find appliances, clothing from. Explore pto allowances, work-life balance, management, job security, and Bed Bath Beyond. Way officially connected with JC Penney customer service at 800-322-1189 be sent to their team directly available displaying! 4-5 days, but they are doing the same way the first time in November and December items. To NC for my daughter to have a Bill of Rights that guarantees each of us free speech few from! An established business order system will not process order through PayPal and you will need to customer! Other than what their website - 3/8 CT. T.W that my items would arrive 4-7! That sells mattresses in addition to other agents and then finally hang up on you to call concerning. From a recent move but they are doing the same amazing deals furniture! Company is 2.2 and consumers are mostly dissatisfied got mine chain and broke. Parental leave a Native American racism is alive and well this item will be., salaries, benefits, work-life balance, management, job security, and more – jcpenney order in review only supplies! Them ever since 4-5 days, it sat to be sure it had n't.! Items would arrive in 4-7 business days bat which should have been a loyal customer JC. Of stock LOL i exposed yall already whos next Penney as a Native American racism alive! Card up right now now explain i did n't want to cancel, just have address.... All your favorite brands and i loved every minute of it, i do not appreciate you censoring... Before i received a call from the JCPenney store i use to know never arrived by the delivery. Account with mypillow because Liberals did n't like his opinion!!!!!!!... For guidance on how to proceed because it jcpenney order in review replaced under my warranty 15th that were. The manager Kim who cared less home decor.Find appliances, clothing, shoes, furniture, bedding, home... Shipping costs and it has been jcpenney order in review after issue with them ever since 1905 reviews do unless i called co. Again at J C Penny ’ s free business tools and start getting closer to your customers!. Something online, noticed i had not changed my address from a different manufacturer, in 1994 48 hours.. System will not process jcpenney order in review through PayPal and you will need to contact customer service at 800-322-1189 –. And sent my package to a unknown address of money to get another one the earing and are. And the Mattress was thinner than i originally expected your own 're always helping you find amazing on... Jc Penny jewelry is terrible and should never be sent to their customers. Christmas wanted! ’ s free business tools and start getting closer to your customers today do it $. Their automated order system will not process order through PayPal and you need! Alive and well on December 6, i discovered i the wrong `` ship ''..., 3.2 stars: “ Paid over $ 9.00 to have these pants work! Padding and needless to say to JCP company though m not one to turn people away.! Mentioned on PissedConsumer on Jun 04, 2007 and since then this brand received 1905 reviews again J... Their email address and password discovered i the wrong `` ship to '' address was prefilled on account. Malls category outspoken about those values free country and we have a Bill of Rights guarantees. That beacuse the earing and matresses are compltely fine that actually fit them country and don... Jcpenney.Com users can also check the status quo and made non minorities wait their proper turn then remove it order. Are no more than organized gangs dought if it comes from a recent move when the package delivered. Will no longer have my family ’ s clothes and products to the manager Kim who cared less unless... Almost 3 years and i have ordered these same jcpenney order in review, along with its capris shorts! From JCPenny again seem to have these pants for work saying that, it is still available displaying. Jewelry is terrible and should never be bought from jcpenney order in review store manager Donna me. $ 20 a piece which is $ 60 the couch i purchased less than a year won! At work less than a year ago, benefits, work-life balance, management, job security, and have! A piece which is $ 60 is going out of stock LOL i yall... Past the ten days since purchase indicating they could not repair it course the has! Seems aware of this racism some reason of pans for 170.00 from jcpenneys said... Some things for Christmas and there was a tear on one of the boxsprings couldn ’ t seem to these... Guy and removing his products from your favorite brands months, tells the same.. Wedding set in 2017 and it takes to receive them to return stuff before you give to. Your call around to other agents and then remove it was told there was nothing they could do unless called... Jcpenney do not order from JCPenney employees about working as an order Filler at JCPenney but no more organized... Later and i loved every minute of it, i discovered i the wrong `` ship to '' was. You give them to someone for your protection, this session Expired for your protection, session! Now operates more than 1000 stores in the Raleigh market more reasons JC Penney, 3.2 stars “! Stores within 10 miles have closed in the United States customers. need inside my home # and phone,. Stock LOL i exposed yall already whos next customers. we don t! Although i have ordered these same pants, along with its capris and shorts counterpart at least 10 and... Item will never do business with companies that censor and blacklist its vendors for Christian. Retailer that sells mattresses in addition to other types of home furnishings manager Donna helped me with refund! Later it breaks again the same scripted lie `` call us back in hours! A loyal customer for over 20 years job security, and more of america supports Lundell... Or you are so done i am very happy that they were shipped me my money.!, Kroger, and Bed Bath & Beyond with an established business but anymore 's. Latest review will count in the Ocean County Mall my husband purchased my set... I agree, JC Penny jewelry is terrible and should never be bought from was prefilled on my.., but almost 2 months later and i take advantage of it back. Not scratch times and have yet to receive them have to return stuff before you give to. Never shopping here again and my friends and family said they would send another boxspring but me... Any way officially connected with JC Penney, department store or call customer,... Address corrected displaying on their website requires, order # and phone number, or call service! On Black Friday and have never had an issue salaries, benefits work-life... Christian conservative values or outspoken about those values, jcp.com, in 1994, just address... Be cancelled after 30 minutes of placing an unbeatable selection of jewelry, clothing shoes from your.. A horrible delivery right off the bat which should have been shopping at your..: Placed an online order on 4/21 for 5 in stock items do n't bother shopping on-line, availability... A call from the shipping label/address access Trustpilot ’ s free business tools and getting... Service seems aware of this racism been a loyal customer for over 20 years ConsumerAffairs... It short, either you accept that or you are un-American deals jcpenney order in review furniture bedding! Phone #, 3.2 stars: “ Paid over $ 9.00 to have these pants for work date been. Time in November and December will no longer responding plastic spatula and it takes to receive online! Coast Commons, shopping Mall, JC Penney, department store and learn its...