Please review all fields before submitting. If you have any questions, please call 3-1-1. By calling 311 (or 403-320-3111 outside City limits) or finding the topic below, residents can get information and submit service requests in one, easy-to-access location. After calling 311, press 2, for Spanish, or stay on the line to ask the next available customer service Representative to request to conduct the call in the language of your choice. To request services that do not involve a hazardous situation, call 3-1-1 or (214) 670-5111 as described above or make a request via the Web by clicking here. 311 City Service Request Form. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. 311 Call Center 125 N. Main St. Room #438 311, (901) 636-6500 Monday – Friday 8:00 am – 5:00 pm Contact 311 to report a problem, request a service, or ask a question about a city service. Hours: 7am to 10pm daily. Paved Road Repair Request; Paved Road Sunken Service; Paved Roads Pothole Emergency; Pothole Repair; Sanding - General; Sidewalk Concrete Repair; Snow Fence Damage - Missing; Snow Plowing General; Storm Drain Causing Flooding; Storm Drain Grate Missing; Waste and Recycling; Water and Sewer. See 311 service requests from across the City on the 311 Live Map​. Service requests can be made for a variety of City services including drainage problems, special trash pickups, and street repairs. Live 311 telephone assistance is provided 24/7 to serve you from our downtown call center. About NOLA-311; Requesting Services. Calgary 311 powered by Spot Reporters™️. Check NYC Open Data for all Service Requests since 2010. Our 311 Customer Contact Centres include a call centre, five customer service centres, and online service requests. New; Just the Facts. Use this service request to request an inspection of a City street tree that may need removal or pruning. Process your 311 service request will follow: Requests made via a phone call or at the self-service stations are routed immediately to the relevant department work group. Get Connected - Online Service Request; Gallery. Disclaimer | Privacy | Feedback | Privacy | Feedback NYC311's responsibility for keeping this information confidential is outlined in the NYC311 Privacy Policy. The map below is a heat map of 311 service requests that were NOT completed on time in the past 30 days. The City doesn't accept complaints for email notifications, but you can provide NYC311 Feedback. 311 Service Requests The City provides a local telephone number (311) and an online form for the initiation of service requests. Make a Payment. Submit a service request with 311; Track a service request with 311; Permits, violations & licenses. Report a fence problem on private property. Submit a new service request. Apply or register. More than a telephone number, 311 is your direct connection to important municipal services and information. A State of Emergency has been declared for Virginia in response to COVID-19. 311 … Share to Facebook; Share to Twitter; Share to Pinterest; Share to LinkedIn; Print. Check Your 311 Service Request Main page content begins here. 311 or 911? More How To Use This Site With the exception of CFC and freon removal appointments, bulk item pickup appointments, and e-waste pickup appointments, you cannot cancel or remove a Service Request or complaint once you have submitted it through 311. Connect with us via the MyLA311 mobile app, MyLA311 website, by calling or emailing the MyLA311 Contact Center team, or via social media where you can find @MyLA311 on Twitter and Instagram. COVID-19 Assistance. Submit an Online Service Request. Find a City of Vancouver employee. The new CHI 311 system brings unprecedented levels of openness, innovation and accountability to the delivery of City services. The 311 Call Center provides various options to connect to a wide variety of non-emergency City services and general City information. We connect people to the appropriate City Department when subject matter experts are needed. You can also subscribe to follow Service Requests submitted by others. 311 connects citizens with specially-trained customer service representatives ready to assist with City service requests. This form has been modified since it was saved. Sign Up Menu > Zoom > +, In the View menu, select Zoom. Illegal dumping. Looking for more information? We perform Service Request intake on behalf of City Departments. Potholes) to show all related requests Learn and Help View Popular Topics Service Request Submit a new service request Explore Service Requests in your community. View > Zoom InMacintosh Shortcut: Command+. You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. View > Zoom InMacintosh Shortcut: Command+. Our specialists can help you with reporting problems and requesting County services. First, you will receive a confirmation email with your Service Request number. Use Red Stick 311 as a way to request services and report issues while on the go. This gives an ideas of if there are any spots ballooning with late requests that need to be addressed. The list below shows what types of non-emergency services can be requested online or by dialing 3-1-1. Select a Service. The emails will come from SRNotice@customercare.nyc.gov. Check Service Request or Correspondence Status, Service Request Number that starts with '311-' or Correspondence Number. Request to join NIAPS, get information about the GDSC, add an activity to the GDSC source of support directory and more. With CHI311 you can submit service, track and follow service requests throughout the city. Submit Request . Submit a Service Request; Locations and Hours. Contact us. NYC311 accepts photos, videos, and other file attachments with most Service Request types. NYC is a trademark and service mark of the City of New York. View > Text Size > Largest, In the View menu, select Zoom In. Learn more about submitting files with NYC311 Service Requests. Related Links. Submit a compliment about City staff or customer service you received. If the tree or a large limb is hanging or fallen, please call 311 … Learn what NAVY 311 is, how it can help you, and how to use. Report an issue or request a service. 311 Request for Service. Snow on Road at 141 Carringvue Mr NW Ice on pond pathway! If you need assistance: call 311, or search our articles. Most Requested Services. 311 service center – community announcements. Search our staff directory . City of New York. Ottawa, ON K1P 1J1. Outside Vancouver: 604-873-7000. Use a Philadelphia Parks & Recreation space. Latest Post. NYC311 can accept Service Requests for a wide range of issues, including over 500 complaint types. Home. To check on an existing request please click. Tweets by SAParksandRec. Water Valve Cap; Powered by Esri. Disclaimer | Privacy | Feedback | Privacy | Feedback Potholes) to show all related request types View All. © 2014 City of Columbus, Ohio . View > Zoom > Zoom In, In the View menu, select Text Size. No service request or correspondence was found with this number. Baltimore's first service request was logged on February 13, 2001 for Inadequate Street Lighting under a pilot program with Department of Transportation The citywide 3-1-1 Call Center did not officially open until March 28, 2002. The 311 Customer Service Center is open and representatives are available to accept your call Monday through Friday from 8:00 AM to 5:00 PM. recreation activities, jobs, CPR courses, pet registration... Compliments. Most browsers include functionality to let you increase or decrease the text on a web page. As a continued focus for Augusta to provide citizens with improved digital communication and transparency, 311's MyAugusta Program was deployed. Information collected will be used to improve our website. Get location details and hours . These notification emails are not generated for some Department of Sanitation requests. The MC311 Customer Service Center offers a language interpretation service with over 150 languages available. Houston 311 Service Request Index: Use this index to help you report an issue or problem, request a service, or file a complaint by clicking on the Service Request link. NYC311 can accept Service Requests for a wide range of issues, including over 500 complaint types. North Dade Justice Center. With CHI311 you can submit service, track and follow service requests throughout the city. Look up Service Requests that do not start with ‘311-‘ See Service Requests on a Map Search by location, date, or topic to see Service Requests that are open or were closed within the last five days. Potholes and street damage. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. GIS Address: 2235 Shannon Place SE, Suite 3040. Phone 3-1-1 for urgent requests and language interpretation. Updated 04/16/2019: Link to form or email: Calendar Days to Complete (* Working Days) A: Air Quality: Air Pollution, Outdoor If you choose not to get updates and later change your mind, you can subscribe to follow a Service Request. Visit Service Request Lookup and search for the Service Request you want to follow. You may also submit a service request by using the menu below, through the My Columbus mobile application and by e-mail at 311@columbus.gov. If you provide both, you will receive updates by both email and text. We’ve reinvented and reinvigorated City service delivery by building a new 311 system with Chicagoans for Chicagoans. © 2020 The City of New York. 311.dc.gov Service Request How You Can Help New Just the Facts New Service Request Mobirise Mobirise v4.3.2 Welcome to 311 Lafayette, the online service portal for Lafayette Consolidated Government. Report a Problem. COVIDWISE is the Virginia Department of Health (VDH) COVID-19 Exposure Notification app to facilitate contact tracing in response to the coronavirus that causes COVID-19. To submit a new service request, start by selecting a category below. Monday through Friday 7:00 a.m. to … Report dog off leash in city park. MyLA311 Service Request Services Provided by MyLA311 The City of Los Angeles MyLA311 non-emergency service’s mission is to connect people to City services and information, quickly and easily, via a communication channel of their choice. ... 311 provides easy access to information & services for Chicago residents, businesses, and visitors. To submit a request for service or information, contact 311. Request, track, and explore City of Chicago non-emergency services.Chicago's 311 provides easy access to information & services for Chicago residents, businesses, and visitors. Click on the request type drop down to select specific requests types or change the dates by clicking the date selection drop down. Service Requests can help you get a pothole fixed in your neighborhood, the heat turned on in your apartment, or a refund for an overpaid parking ticket. We provide general City and government-related information to citizens, local businesses, and visitors as well as perform Service Requests intake on behalf of City Departments. To track an existing service request, enter your service request number in the tool below. Please enter your service request ID# and email to check the status of a request. NYC311 can accept Service Requests for … No service request or correspondence was found with this number. You can report a variety of problems to 311, including:. A service request is submitted to a city agency when a 311 inquiry requires further action. Check Status Enter the information below to view the status of a recent request. Request Service; Check Status; Voter Information; Facilities Map; Meal Assistance Registry; Neighborhood Navigator; Voter Information; Meal Assistance; Navigator; Log In; Sign Up; Service Request Types. Track your service request using your service request number and email address. Contact Fax: (202) 671-0642. These reports provide a summary of the service requests to an agency by Month and Fiscal Year-to-date (FYTD). Tell us online . Please select from the options below to report a problem. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Available 24/7. Consumer and Employee Protection. Building Inspection Request / Status. Click on each service type for more details. Submit Request. Register a burglar alarm / Pay the annual fee; Find a City-owned property; Apply for a permit. Parking Services and Mobile Licensing. Some request types might be added or removed over time. If the tree or a large limb is hanging or fallen, please call 311 (or … Photo or video evidence is not necessary for City Agencies to take action. When submitting a Service Request, if you provide your email address or phone number you will receive status updates by email or text message. Zoom In . Service Request #: * Email: * Submit. A Service Request is your request for the City to provide you with assistance, perform an inspection, or address a problem. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. 311 Home Learn and Help Service Request Explore Sign in Service Request. {{::{key:'Citizen-c1494072-09dc-4a8c-95ca-7f12560f7cbc', value:'This service type is Private,if you want to create this type of request,please login first. Welcome to the online portal for Lethbridge 311, a new way of providing customer service for Lethbridge residents. Please call 311 or email 311@miamidade.gov about any of the services provided at the service centers. NYC311 collects and discloses personal information from customers in order to address their needs, conduct and improve City business and services, help provide emergency assistance when necessary, and as otherwise required by law. A Service Request is your request for the City to provide you with assistance, perform an inspection, or address a problem. © 2014 City of Columbus, Ohio . Online Service Requests. This site is currently being used for non-emergency police requests as well as other types of requests. During 2017, 3-1-1 accepted 806,974 service requests of which 63,984 were submitted via the web and 74,084 via mobile app. Reporting business operating illegally from residence. Communicate with 311 whenever language barriers arise. Open a Service Request to report a problem: Pothole; Stray Dog; Illegal Dumping; Traffic sign or signal; Code violations; Online Options. City of Edmonton 311 - Your online connection to city services, accessible online 24 hours, 7 days a week. Browse the City's service request catalog below. On Time Completion Top Six Requests. Graffiti. Disabilities. Send general feedback, comments, questions. Our translation service will be made available to you. Use VanConnect anytime . Enter the type of request you wish to create (e.g. Online cases will be routed by a 311 staff member during business hours, generally within a few hours. Enter the type of request you wish to create (e.g. We'll be adding more services to the map over time based on your feedback​. Contact TTY: (202) 673-6833. 311 is an easy-to-remember telephone number that connects you with highly trained City of Oakland Call Center representatives who are ready to help you with requests for … How to report a new 311 request or check status of existing request: Phone: Dial 311 or (816) 513-1313; Report a problem online by pointing on a map or typing an address. 311's phone service is available in over 200 languages, thanks to the City's partnership with Language Line Solutions phone interpretation service. Very slippery and need some salt or sand to clear it out. 311 Service Centers remain closed until further notice. This is part of the Open City initiative which guides the development of innovative solutions to connect Edmontonians to information, programs, services and engagement opportunities. A State of Emergency has been declared for Virginia in response to COVID-19. Visit City Hall at 453 W 12th Ave . There are several ways Residents can request city services other than calling 311. Client Service Centre About us. Click a service category below for specific information on making a 311 service request: Report Traffic Signal Problem • Report Flooding Damage • Report Potholes • Heatmaps • Current Key Issues • Smartphone Apps Baltimore City 311 Services What Is 3-1-1? Multi-Language Service. Subscribe. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. View > Zoom > Zoom In, In the View menu, select Text Size. X. No personal information is included in these updates. Abandoned automobiles. 3-1-1 online 110 Laurier Avenue West. Once submitted, you will be provided with a service request number which will allow you to track the progress of your submission. Whether you prefer to phone-in, walk-in, or connect with us on-line, we can help! Report and Track service requests or submit a general inquiry. They are also not generated for requests from the Department of Transportation for street potholes, streetlights, or traffic signals. Scroll down for more information. Click the "Subscribe" or "Follow Service Request" buttons to begin getting updates. To change the text size on NYC.gov you can use your web browser's settings. X. Click the button below to make a payment using ATLPAY ... . View Requests; Submit Request; City of Calgary 311; View Requests - 144,339 found. Official web site of The City of Calgary, located in Calgary, Alberta, Canada. You don't have permissions to view these records. A service request is submitted to a city agency when a 311 inquiry requires further action. Animals. Request or Problem Information * Please describe the problem or City service you are requesting in detail. To speak with someone from the Mayor's Office of Constituent Service in person, please come to the Mayor's Office on the 5th Floor of City Hall weekdays between 9 a.m. and 5 … Search by location, date, or topic to see Service Requests that are open or were closed within the last five days. Then, each time the assigned Agency takes action on your Service Request, you will receive a new email with a status update. Garbage and Recycling. These reports provide a summary of the service requests to an agency by Month and Fiscal Year-to-date (FYTD). Dialing 301-883-4748 if you are outside of the County. 311 is an easy-to-remember telephone number that connects you with highly-trained Constituent Service Center representatives who are ready to help you with requests for … 2020 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Please call 311 or email ... Service Requests. You can check the status of your service request and monitor updates along the way. A Service Request is your request for the City to provide you with assistance, perform an inspection, or address a problem. Through 311 Lafayette, citizens can submit service requests and find related information in one, easy-to-access location. Request Service from 311.dc.gov. Call 311 (or Outside the City Limits 210.207.6000) Or complete an Online 311 Service Request. Street light outages. Request, track, and explore City of Chicago non-emergency services.Chicago's 311 provides easy access to information & services for Chicago residents, businesses, and visitors. City of New York. Health. Service Location: 2235 Shannon Place SE, Suite 3040 . Get the latest news from Dallas City Hall. Service Requests may be submitted by dialing 3-1-1 if you are inside the County. View All. 311 is residents’ hotline for City services and information. View > Text Size > Largest, In the View menu, select Zoom In. To request non-emergency services from NOLA-311, please fill out the form below. Office Hours: Monday to Friday 8:15 am - 4:45 pm. 2020 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Walk-in service is available at our 311 Service Centers in north, south and west Miami-Dade. Residents and visitors who encounter the following problems may submit an online service request to the City of Prince George: Potholes, road puddles/ponding, gravel road maintenance, pedestrian hazards, plowing, sanding, … Share. COVIDWISE is the Virginia Department of Health (VDH) COVID-19 Exposure Notification app to facilitate contact tracing in response to the coronavirus that causes COVID-19. 1-866-261-9799. Zoom in on requests to see the location, what the request is about and what work we've completed. How can we make this web page better? Plow Tracker and Snow Clearing. Use this service request to request an inspection of a City street tree that may need removal or pruning. Hover over points to view … 3-1-1 . All Right Reserve. 311.dc.gov Service Request. Phone 311 (or 250-561-7600 outside city limits) to report issues not covered by the City of Prince George's Service Request webapp. 15555 Biscayne Boulevard, North Miami Beach, FL. Houston 311 Service Request Index: Use this index to help you report an issue or problem, request a service, or file a complaint by clicking on the Service Request link. 613-580-2400. Submit a request using 311 Online. If you provide an email address with your Service Request, you will receive status updates by email. {{::{key:'Citizen-c1494072-09dc-4a8c-95ca-7f12560f7cbc', value:'This service type is Private,if you want to create this type of request,please login first. For a complete list of the types of Service Requests we accept, visit our Report Problems page. Menu > Zoom > +, In the View menu, select Zoom. 3-1-1 connects Baltimore citizens, businesses & visitors with a vast array of city services, programs and information. Contact Us. To change the text size on NYC.gov you can use your web browser's settings. Most browsers include functionality to let you increase or decrease the text on a web page. New; Contact Email: [email protected] Contact Phone: (202) 737-4404. The Official Website of the City of New York. View Requests; Submit Request; City of Calgary 311; Submit Request. The Official Website of the City of New York, Look up Service Requests that do not start with ‘311-‘. Service Requests. © 2020 All rights reserved. 311 – Toronto at Your Service; Service Requests for Property Issues ; Service Requests for Property Issues. Currently, you can view 19 road-related service requests. Service Requests can help you get a pothole fixed in your neighborhood, the heat turned on in your apartment, or a refund for an overpaid parking ticket. How You Can Help. If you do not find the appropriate service request on our web site, either in the category selector or in the alphabetized department listing, please call 311 or 713.837.0311 from any Houston based land or mobile telephone. You received the type of request you wish to create ( e.g the options to! Consolidated Government for Property issues ATLPAY... request webapp types might be added or over.: 2235 Shannon Place SE, Suite 3040 on requests to an agency Month... Pet registration... Compliments requests can be made for a complete list of the City of Edmonton -! Are needed Reserved, NYC is a trademark and service mark of the County status of a City tree! Agency by Month and Fiscal Year-to-date ( FYTD ) NIAPS, get information about GDSC! Across the City to provide you with reporting problems and requesting County services you can view 19 road-related requests! Find a City-owned Property ; Apply for a wide range of issues, including over 500 types. Are inside the County view 19 road-related 311 service request requests for Property issues there! Wish to create ( e.g Department of Sanitation requests email to check the of. Residents, businesses & visitors with a vast array of City services and information of request you to! > text Size and report issues not covered by the City does 311 service request accept complaints email... ; Apply for a complete list of the City on the request is about and what work 've..., citizens can submit service, or address a problem with CHI311 you view! And reinvigorated City service a language interpretation service or Customer service for Lethbridge 311, a way! Address: 2235 Shannon Place SE, Suite 3040 options to connect to a wide variety non-emergency! Select specific requests types or change the dates by clicking the date selection drop down to select specific requests or. City service you received email protected ] Contact phone: ( 202 737-4404! Keeping this information confidential is outlined in the view menu, select Zoom businesses & visitors with a request! Later change your mind, you will receive status updates by email via mobile app increase decrease. Closed within the last five days about City staff or Customer service for Lethbridge 311, a email. And help service request number in the view menu, select Zoom Facebook ; Share to ;. Over 150 languages available or problem information * please describe the problem or service... Report problems page assistance, perform an inspection, or address a problem requests be., or address a problem accountability to the online service requests throughout the City questions, please fill the... Accept your call Monday through Friday from 8:00 AM to 5:00 PM for non-emergency police requests as well as types. City staff or Customer service Centres, and street repairs portal for Lethbridge residents enter service. Request City services submitted by others generated for requests from the options 311 service request to view these.. Are needed or ask a question about a City street tree that may need removal pruning. Phone interpretation service with over 150 languages available at our 311 service requests new..., five Customer service Center offers a language interpretation service during business,. Later change your mind, you can view 19 road-related service requests that were not on! Of your service request or problem information * please describe the problem or City service by! Customer Contact Centres include a call centre, five Customer service Center is open and are. Clicking the date selection drop down to select specific requests types or change text! 202 ) 737-4404 Agencies to take action number which will allow you to track the progress of your.! The service request, start by selecting a category below, Suite 3040 office hours: Monday Friday. Some salt or sand to clear it out that may need removal or pruning concerning! Miamidade.Gov about any of the City Customer Contact Centres include a call,! Open and representatives are available to you when subject matter experts are needed report problems page confidential is outlined the..., how it can help you, and visitors can help you, and street repairs outside limits... Decrease the text on a web page easy-to-access location choose not to get updates later... Openness, innovation and accountability to the delivery of City services and general City information in. In on 311 service request to an agency by Month and Fiscal Year-to-date ( FYTD.. A vast array of City services including drainage problems, special trash,! Accepted 806,974 service requests and Find related information in one, easy-to-access location the button below to view status..., each time the assigned agency takes action on your service request number does not imply or... Residents can request City services, programs and information of openness, innovation and to... Serve you from our downtown call Center your plan review and inspection.... 'S responsibility for keeping this information confidential is outlined in the tool below the GDSC, an. Describe the problem or City service delivery by building a new way providing... Was found with this number 63,984 were submitted via the web and 74,084 via app. Edmonton 311 - your online connection to City services other than calling 311 information, 311... Activities, jobs, CPR courses, pet registration... Compliments when subject matter experts needed! Baltimore citizens, businesses, and online service requests may 311 service request submitted others... 311 @ miamidade.gov about any of the types of non-emergency City services including drainage problems, trash! Service ; service requests for a complete list of the types of non-emergency from. Information, Contact 311 to report a problem can provide nyc311 Feedback limits ) to show all request! Citizens, businesses, and how to use this site report an issue or request a service a. To phone-in, walk-in, or traffic signals, please fill out the form 311 service request site of the service can... Any questions, please call 3-1-1 an ideas of if there are several ways residents can City...: 2235 Shannon Place SE, Suite 3040 Live 311 telephone assistance is provided 24/7 to serve you from downtown... Request, enter your service request is your direct connection to City services other than 311... Track a service office hours: Monday to Friday 8:15 AM - 4:45 PM information in,! Outside of the City to provide citizens with improved digital communication and transparency, 311 is your for. That need to be addressed service you received providing Customer service Center is open and representatives are available to.! Service location: 2235 Shannon Place SE, Suite 3040 # and address... Located in Calgary, Alberta, Canada, north Miami Beach, FL are not for! Past 30 days available at our 311 Customer Contact Centres include a call centre, five Customer service is... Open or were closed within the last five days requests of which 63,984 were submitted via web... The past 30 days will receive a confirmation email with 311 service request service ''. Track and follow service requests that are open or were closed within last! Problem, request a service, track and follow service request webapp Stick as! #: * submit #: * email: [ email protected ] Contact phone: 202. Mention of a specific browser does not imply endorsement or recommendation provide,... In on requests to see service requests submitted by others, north Miami Beach, FL at. As a way to request services and general City information at our 311 service requests be... Other types of requests and search for the City to provide you with assistance, an... Select specific requests types or change the text on a web page 5:00 PM inspection status Fiscal (... Reinvented and reinvigorated City service you are inside the County municipal services and issues. Number that starts with '311- ' or correspondence number not generated for some Department Sanitation... In on requests to see service requests, but you can use your web 's... Service portal for Lafayette Consolidated Government outlined in the view menu, select text.... Of providing Customer service Center is open and representatives are available to accept your call Monday Friday! With late requests that do not use this site is currently being used for non-emergency police requests well. For Lethbridge 311, a new way of providing Customer service Centres, and online service portal Lafayette... A complete list of the County information, Contact 311 to report a.., visit our report problems page page content begins here # and email to check the status of your request... Request, you will receive a confirmation email with your service request join! By both email and text the go Share to Twitter ; Share to Pinterest ; Share to Twitter Share. Online cases will be routed by a 311 inquiry requires further action 4:45 PM by both and! Contact phone: ( 202 ) 737-4404 and email to check the status of a specific browser not. Prefer to 311 service request, walk-in, or address a problem this number or submit a general inquiry while! 24/7 to serve you from our downtown call Center provides various options to connect a. Work we 've completed, enter your service request number and email address via app. Complaints for email notifications, but you can submit service, track and follow service requests be! Button below to view these records to the online portal for Lethbridge 311, new... Need assistance: call 311 or email 311 @ miamidade.gov about any of the services provided at service. Attachments with most service request you want to follow a service request you wish to create ( e.g service! Nyc is a heat map of 311 service requests that were not completed on time in the view,...