I can only get sound thru my HDMI (ARC) port. Top tip - our quick recommended solution. Infrared Remote Control not operating properly or not responding at all. IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. I would try a soft reset (hold down the power button on the remote until you see Power Off) if the power button works! Hi, Thanks for escalating. The other day my baby started playing with the SONY RM-U306 remote for our SONY STR-K74OP. Tuner. Remote not working on Bravia kd49x8309c Hi. Sony seem to think this is a software issue. Nothing works. Some buttons of the remote control may not work depending on the type of STB. Hi my remote (RMF-TX310E) has stop working suddenly. Re: Remote Receiver not working KD49X8309C. RDS does not work (for European and Asia-Pacific models only). I then purchased a new cable and had video and audio thru the HDMI (ARC) port for about 5 minutes. If the AV amplifier does not work, select [AV Receiver 1 ]. The remote itself works, I have tested it. I think it is a hardware issue. If not unplug from the mains and leave off for 5 minutes. Image and sound are not output from the TV when the receiver is not turned on. Wait several minutes after doing the reboot, then try. However, it just didn't accept any functions from my physical remote control. Cancel Post comment. NOTE: If only the Microphone button does not work on the TV remote control, check Voice Commands do not work on my remote. I've been trying to get the app for my Android phone for about 6 hours now. Remote Receiver not working KD49X8309C I have been in touch with support for several weeks now. The FM stereo reception is poor. The remote control does not function. Wireless remote control: If your remote control or TV corresponds to [A], [B], or [C] below, you have a wireless remote control. The Control for HDMI function does not work properly. Thread starter moob; Start date Oct 20, 2017; Tags 4k uhd (ultra hd) av receiver bravia ir; moob Active Member. But I am not so sure. 08/18/2018 by John Coppolella. I tried the following as solutions: 1. change the batteries 2. ensure that the receiver says C.MODE.AV2, which i did. TV sound cannot be heard from the speakers connected to the receiver. batteries are new and healthy. I have found apps for all the STR receivers but the 600. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. TV Remote Not Working – How To Fix. The remote control does not function. TV sound cannot be heard from the speakers connected to the receiver. Display Not Working STR-DH820 My DH820 AV receiver works perfectly except the display on the front of the unit is comletely blank. I have tried a lot of ways to reset my tv to factory setting. Use a your mobile phone camera and check the emitter on the front of the remote control. RDS does not work (for European and Asia-Pacific models only). However, it just didn't accept any functions from my physical remote control. Many Thanks, Mario Question Bravia 4k IR Receiver not working. Unable to control the set-top box or A/V receiver when using the IR Blaster function. ), if you're working with a universal remote, we do offer a troubleshooting guide for those as well. Thanks SonyUser30Yrs. On the remote control, press the INPUT button and then select your STB. Between posting on here and twitter, it finally got the issue looked at and the main board in my tv was swapped for a new one. 1. The remote itself works, I have tested it. The Home button does not work on the remote after performing a software update. If the problem is not solved. If you do not know which remote code should be set for your AV amplifier, select [AV Receiver 2] at first and confirm whether IR signal is output. The Control for HDMI function does not work properly. However, it just didn't accept any functions from my physical remote control. How to pair the Touchpad Remote Control with the TV. I love that it can switch inputs to my chromecast by just sending something to it, so it has some early CEC goodies in there ;) In general a great living room tv that can become a game room tv later on. I'm open to any suggestions... Receiver is Sony DH-800 TV is Samsung UE50MU6120K (latest firmware) No TV sound is output from the receiver. Cheers. NOTE: This article is applicable for the following models - W75C, W80C, W85C, S80C, S85C, X80C, X83C, X85C, X90C, X91C, X93C, X94C, SD85, XD85, XD93 and XD94 Series. You should have been contacted by Sony long ago - did everything work out? the only feature that works is the mike for voice control. The FM stereo reception is poor. Image and sound are not output from the TV when the receiver is not turned on. Infrared Remote Control not operating properly or not responding at all. Read I should try a factory reset, tried that and now I am stuck on the select language page, remote still not working. I have tried a lot of ways to reset my tv to factory setting. It works on another tv. If you are using a Sony AV amplifier, select [AV Receiver 1] or [AV Receiver 2] according to the remote code configured for the AV amplifier. Oct 20, 2017 #1 My remote stopped working on my 13m old Sony TV last night. I have tried eveything I can think of to fix this , switch on and off, hard and soft resets etc. Then I can try to add support for your phone or/and TV model. My TV has stopped responding to the remote. I'm really regretting going with Samsung now. The sound is output from both the receiver and the TV. The FM reception is poor. I have a Sony Bravia 49X720 tv and a Onkyo TX-NR656 receiver, both are brand new. Thanks for the tip, Orlando. The original Sony remote will not work. Follow these steps to troubleshoot a remote control that quits working or does not work properly. But I am not so sure. You cannot tune to radio stations. You cannot tune to radio stations. NOTE: If only the Microphone button does not work on the TV remote control, check Voice Commands do not work on my remote. The preset on the receiver changes to another, I have to press th TV preset on the AV remote to switch it back. The remote suddenly stopped working. If this app doesn't work with your phone or TV then feel free to e-mail me (your exact TV and phone model). After my remote stopped working. Add a comment . NOTE: Some buttons cannot be used directly after a reboot. One Minute Fix- Try this method first before going out to buy another TV remote. Rep: 1. I need a free app for my Android phone that will turn it in to a remote control for my Sony av receiver. cdizzle61701. In my case it was the exit and the play/pause button that I held down until TV posted a message on screen with and that worked on Samsung smart TV model UN55KU630DFXZA. The speaker setting is set to the receiver; In … Of which I have no remote control for. For Android TV, refer to the FAQ below: After doing a reboot, why does the Android TV not respond to certain remote buttons? Posted: … Make sure the receiver on the TV is not obscured by anything. The problem lies with the TV itself. (eARC/ARC) Remote control. It worked perfectly until last week. While this guide will focus on common fixes for any manufacturer-supplied remote control (for a TV, A/V receiver, cable box, blu-ray or DVD player, etc. after that, I only get sound thru that port. Tuner. If the problem is not solved. Re: KD-49XF9005 remote control not working. Remote not working except power button. I think it is a hardware issue. 2. (eARC/ARC) Remote control. I replaced the receiver with another new one and the results were the same. It has been a month now, and my TV has been sat here not working as it should. 04/21/2018 by Suvendu Chakraborty. The purpose is not to replace the original TV remote, but this app is handy in emergency situations (original remote is lost, empty batteries etc). Sony seem to think this is a software issue. It really shouldnt be this difficult to hook a receiver up to a TV. Applicable Products and Categories of This Article. Press the TV button → select Power; If you want to control the STB, point the remote control directly at it. Batteries are fine. Try new batteries in the remote. The problem lies with the TV itself. 0 /1024. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. After my remote stopped working. No TV sound is output from the receiver. Sony Bravia KDL 40-EX600 with HDMI in from receiver (HDMI4, doesn't say ARC) 5.1 Sony speaker system; I have linked the remote control for the mediabox to control the volume on all devices (eventually that means it controls the volume on the TV, and the volume of the TV is linked to the receiver) In my TV settings I have turned HDMI control on. Any advice on how to solve it? Wireless remote control: If your remote control or TV corresponds to [A], [B], or [C] below, you have a wireless remote control. Went through all possible suggestions on Sony's website to no avail. Hope someone can help. Ensure the area where you are using the remote to control the TV is free of any objects that could interfere or block the beam when attempting to control the TV. I have tried a lot of ways to reset my tv to factory setting. Get Remote To Work With TV . How to setup the IR Blaster to control the TV and a set-top box during the Initial Setup process. 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