What You Need. When you arrive at this page, first ensure that the correct operating system is selected (the page will try to detect the OS, you can change this if you need to). One is through Settings and the other is through the Chrome browser. It will solve the Chrome OS is missing or damaged issue as well. Recovery was created using my Toshiba Chromebook 2. If the touchpad is not working, the browser method must be used. Nothing else will work. Follow the onscreen instructions. There are two ways to locate the Chrome OS version. In the About window, click Check for and apply updates. ‎12-12-2019 07:51 PM Sorry if this doesn't help as i'm not very experienced with Chrome Os, however you might want to see if this link: Chrome Os Recovery (Google) can help. If you see an onscreen message saying "Chrome OS is missing or damaged," you'll definitely need to reinstall the OS. I cracked the case and tried re-seating the cables to the SSD. After the updates are installed, click Restart to update. 2 – Run Powerwash to Clean Your Chromebook’s Data. To confirm the Chromebook is up to date, click Settings > About Chrome OS. Chromebook Recovery Utility is an app from the Chrome Web Store that you can install on any Chromebook or Chromebox, or a computer running Windows or Mac OS. The Chromebook should be totally operational. Chrome OS is missing or damaged RecoveryIn This Vedio I will Show you How to Recover Chromebook Chrome OS is missing or damaged. Once the Chromebook shows the “Chrome OS missing/damaged” screen, release all the keys. Note: If it’s not showing any screen, press “Esc” as well with the other two keys. The Chromebook will install any available updates. My Chromebook is saying "Chrome OS is missing or damaged.Please insert a recovery USB or SD card." 2. Please insert a recovery USB stick or SD card.” “Please insert a recovery USB stick or SD card.” Connect the USB drive or SD card that you created recovery media on and follow the on-screen instructions. Force-Boot Into Recovery Mode. Before diving into the step-by-step instructions, let's take a moment to list exactly what you will need: A USB stick or SD card drive (if your Chromebook has an SD card port) with 4GB storage. Please insert a recovery USB stick or SD card” screen. The Powerwash feature is useful for the Chrome OS is missing or damaged … Click Settings > About Chrome OS. You can change the language in the top-right. Then, tap the power button to force it on. When you see the “Chrome OS is missing or damaged” message, insert the recovery media and your Chromebook will begin reinstalling Chrome OS. The model number is at the bottom. When your Chromebook is in recovery mode, you will see one of the following messages: “Chrome OS is missing or damaged. 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